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The ward management studio this year was on Vasna Ward. The initial focus was on understanding the various utilities at the site through a systems study, from the consumer and the ULB's point of view. The next part was identifying the gaps in service delivery and choosing 4 major problem areas. Post that, each member of the group worked on one particular area. My focus area was on devising a management plan for the efficient working of the public and community toilets at the Ward.