Shefali

3074-2

Baggage and Trolley Management

As part of Service Operations Management, I have worked on Baggage and Trolley Management for the Domestic Terminal of SVPI Airport, Ahmedabad. The flow of baggage and trolley are improved in order to decrease the process time and increase the passenger ease. 


Report Content

Existing Baggage Make-up Area

Process at BMA

Proposal of change in the flow of baggage at BMA

Screening Process

Issues and Proposal to improve the process of screening

Process of OOG bags Check-in

Improved process flow of OOG bags

Trolley Management Issues

Proposed flow of trolleys

Benefits of the proposed flow