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Mehta Animesh Rajesh Madhu

UM4002-1

Enhancing Service deliver at CCC through Human Resources

The main aim of service operations studio is to facilitate and enhance the Municipal services to the citizens of Ahmedabad.Human Resources proposals are focused to enhance the capacity building of existing employees that would improve the efficiency of the overall service delivery and the customer experience.


Report Content

Introduction to CCCs

Forecasting transaction

Proposals

Organizational structure

Proposal : ROLES AND RESPONSIBILITIES OF CCC EMPLOYEES

Proposal- RACI MATRIX

TRAINING MODULE 1/2

TRAINING MODULE 2/2

Salary structure & Incentives OR benefits

Proposal summary

Project Video