Prajapati Nilesh Jagdishkumar

3019

A project aims to understand services offered by Agriculture produce market committee (APMC) at Sardar Patel Market, Ahmedabad. APMC is facilitating a marketplace where Traders, Buyers, and Farmers meet to decide the mutual value for a transaction of vegetables. 
This study required collecting data/information through Observation, Interview, Questioner based surveys and stack holder consultation. Suitable concepts like Process mapping, Process profile worksheet, SIPOC analysis, Servqual and Lean management applied to found Gaps in service and areas of improvement. 
Study also aims to discuss findings with all the stack holders and come up with suitable proposals to implement at a marketplace.