Somani Mayank Milind Madhuri

3019

Service Operations Management

“Service Operations management (SOM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s goods and services” - CSCMP and Nada Sanders OBJECTIVE OF THE PROJECT : 1.To study the existing system for transporting & processing of *C&D waste 2.To find issues in the process using service operation tools 3.To provide efficient and effective solutions *C&D : Construction and Demolition waste 


Report Content

Introduction

Objective

Concession Agreement

PPP Model

Process Overview

Recycled Products

Service Concept

Gap Identification

Marketing Proposal

Marketing Strategies