STUDY OF SERVICE OPERATION MANAGEMENT OF AMTS

Selvaziona B

3019

The studio helps in understanding the quality of services in terms of user and organization aspect by proposing a distinctive and sustainable service strategies. To study the service and operations of Ahmedabad Municipal Transport service and propose measures to improve its service quality for the commuters

Report Content

AMTS SURVEY ROUTES

PROCESS FLOW

AMTS FUNCTIONING PROCESS-SWIMLANE

SITE OBSERVATIONS

SURVEY ANALYSIS-USER

SURVEY ANALYSIS-NON USER

PROPOSAL