Shah Meet Rakeshkumar

UM4002-2

This time, the service operations studio focuses on Ahmedabad's city civic center. Following our initial visit to the CCCs of various zones and wards, we examined their stakeholders, manpower work environment, and tasks to be completed. Understanding the power, legitimacy, and urgency has been improved by the stakeholder salience model. Following the business process reengineering phase, the expenses of each proposal from departments such as physical infrastructure, technology, human resources, and IEC were put into a financial model based on specified assumptions. The budget will be created with departmental involvement and will include objectives, targets, and key performance indicators (KPIs).