Pragya Sharma

UM4002-2

The project explains the theory of the learning curve and its implementation through capacity-building modules in CCC for the betterment of the organization. The learning curve is a visual representation of how long it takes to acquire new skills or knowledge. In business, the slope of the learning curve represents the rate at which learning new skills translates into cost savings for a company. The steeper the slope of the learning curve, the higher the cost savings per unit of output. The project also explains the training matrix for the Citizen service executives.