Chandrima Dutta Majumder

UM4002-3

Public Bike Sharing in Ahmedabad

The SOM studio was focused on understanding, analyzing and suggesting improvements in service quality and increasing demand of existing Ahmadabad's PBS system. We have proposed an integrated model which involves multiple stakeholders and outsourced agencies to implement the PBS system in Ahmedabad. SCADL will be implementing and responsible for operationalizing the Public Bike Sharing System in Ahmedabad. The Chief Executive Officer(CEO) of SCADL will lead the organizational structure.


Report Content

Organization Idea of the Proposed Model

Investor Relations Officer (IRO) and Contract manager responsible for communicating and onboarding of Financial Partners

Roles & Responsibilities and Competency Mapping for IRO & Contract Manager

Outsourced IT Operations Manager (ITOM) responsible for monitoring integrated urban mobility application

Roles & Responsibilities and Competency Mapping for Application Product Manager & Customer Support Manager

Outsourced Infrastructure Manager responsible for monitoring the entire execution of the construction of the dock and workshop till completion

Roles & Responsibilities and Competency Mapping for Project Manager & Engineering Head

Outsourced Field Operations Manager responsible for the entire operations of the Public Bike Sharing System in Ahmedabad

Roles & Responsibilities and Competency Mapping for Area Manager & Workshop Manager

SCADL Organogram