Comprehending users perception towards strategies for integrated and smart ticketing in public transport
Smart mobility strategies are the new focus areas in urban transport planning. With cities focusing on implementing multimodal integration, integrated and smart ticketing become indispensable for public transport (PT) agencies. Hence, PT agencies across the country are moving towards smart applications like smart ticketing for easy transfers, improve passenger experience and to bring operational efficiencies. Towards this initiative, Government of India has also introduced the National Common Mobility Card (NCMC).
