Rituparna Mahapatra

UI4051

Municipal governance is undergoing a transformation driven by the integration of innovative tools. Modern technologies like artificial intelligence are reshaping the monitoring of municipal services and it can also help in achieving improved efficiency and measuring the performance of municipal service delivery. It can help with a plethora of activities ranging from precise data recording to citizen engagement. To improve service delivery, the ULBs need to measure the services provided. As the ULBs strive to provide efficient and effective services, the integration of modern technologies like AI can be instrumental in achieving the same.