Tripathi Jehan Manish

CT3596

The construction industry faces challenges in maintaining consistent quality across projects due to the absence of standardized evaluation systems for contractors and Project Management Consultants (PMCs). This leads to delays, cost overruns, safety hazards, and increased maintenance costs. To address this, a quality rating system is proposed based on real-world practices and stakeholder insights. Ten case studies were analyzed, and stakeholders were interviewed to understand existing practices and challenges. A comprehensive framework was developed, differentiating between contractor and PMC evaluations. Contractors are assessed based on established quality protocols using a binary grading system, while PMCs are evaluated holistically on cost, schedule, and safety management. Stakeholders receive grades for each project activity, culminating in a final project report. Benefits include objective selection, improved project outcomes, and enhanced transparency. The framework promotes accountability and continuous improvement, contributing to a more robust and sustainable construction industry.