Mehta Saumya Sanjaykumar

UM4050

The project aims to assess the current level of maturity of Municipal Governance Portals (MGPs) in selected Indian cities in terms of institutional framework, technology, provision of service, information, and features for local participation. The report follows a hypothesis that online public service delivery under the e-governance domain is quite mature in India from the citizen’s side at the front end, thanks to recent advancements in technology and efforts made by various public and private entities.