Sarah Alexander

UT4051

PUT20310

The portfolio represents the culmination of semester long efforts taken for determining how smart data can be used to measure performance of city bus services. The aim of the studio is to develop a framework for monitoring performance of city bus services through user’s perspective using smart data by taking the case of Ahmedabad and the objective is : 1. To understand various performance evaluation and monitoring processes adopted by transport agencies 2. To identify indicators focused on operator, user and larger societal perspectives. 3. To review to what extent user specific indicators are being measured to monitor performance. 4. To study the various performance measures that can be evaluated and monitored using smart data.


Report Content

Introduction

Need of the Study

Typical KPI

Research Aim and Methodology

Service Quality Dimensions and Big Data

Importance of selected indicators

Performance monitoring by AMTS and AJL

Performance monitoring using selected indicators

Performance monitoring using selected indicators

Conclusion