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Mithika Rachel Mathew

3070-1

Housekeeping Management at Ahmedabad Railway Station

As a primary site of access to the rail network and with a major daily and annual footfall, it is of prime importance that Railway Stations be maintained well for user satisfaction and to prevent public health issues. There are detailed schedules and practices that have been formulated by the Indian Railways that if implemented would go a long way in creating the preferred environment. This project looked into current practices in passenger interface areas, and suggests interventions to alter user behaviour, improve standard operating procedure, and streamline supervision. 


Report Content

Swachh Rail Assessment. Organogram of Housekeeping department.

Staff, shifts, material, machines employed currently.

Supervision and inspection practices followed.

Current cleanliness scenario at Station.

Areas of improvement.

User behaviour: Current practices and suggested interventions.

Schedule and standard operating procedure recommendations.

Layout improvement for streamlining supervision.

Station Management Software: Housekeeping module.

Station Management Software: Housekeeping module.