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Toilet use is crucial to unlocking social and economic progress in India.My focus area was on proposing a management plan for the efficient working of the public and community toilets at the Ward. So, daily operation & maintenance also becomes important part. By continuous visit to different public toilets and community toilets, it was clearly observed that cleanliness is a major issue in community toilets. The results we got during survey is used as a base for gap analysis. And the proposals are aimed at enhancing process in supervision and human resource management and efficient feedback cum monitoring device for people.