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Faculty: Gayatri Doctor | Himadri Panchal | Manish Vadanere | Tithi Kansagra
TA: Aftab Pathan | Shailja Parashar | Kavan Berawala
Service Operations Management Studio
Studio Introduction, aim and learning objectives
Studio Methodology starting with understanding urban mobility & PBS systems, policy study and in depth research, followed by pilot study of existing PBSS and its operations in Ahmedabad, in detail user study and survey for identifying gaps detailed services were studied and lastly proposing Business Model which is Government owned Privately operated procurement model.
Performance tools to identify gaps and analyze data
Proposed procurement model while studying existing public sharing system in Ahmedabad few gaps were identified which is covered in this proposed procurement model.
Summary of topic wise issues and proposals